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Our common questions
Is free shipping available?
Is free shipping available?
Yes, free ground shipping is available for card orders. View our Shipping and Delivery page for details.
Is the product I'm looking for in stock and available?
Is the product I'm looking for in stock and available?
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as the number of products in inventory, "Out of stock".
What are your return policies?
What are your return policies?
We offer a 30 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products within 30 days. Damaged items can be serviced via manufacturer's warranty. Clearance items are not returnable unless damaged during the shipping process.
When will I receive my order?
When will I receive my order?
Most of our products are delivered within 2-3 weeks. Specialty appliances may take up to 4 - 10 weeks for delivery if your purchase a PRESALE or PREORDER item. The label will be generated at time of purchase, tracking will work when it starts to move.
Are you an authorized retailer?
Are you an authorized retailer?
We are an authorized retailer for every brand available on our site.
Can I redeem a coupon with you online?
Can I redeem a coupon with you online?
Yes. Coupons can be redeemed at checkout.